Inspiration and Stories of Change

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GAP CEO Richard Dickson is leading a bold turnaround

How GAP CEO Richard Dickson is Leading a Bold Retail Turnaround in 2024

Gap CEO Richard Dickson is transforming the company through focused brand identity, streamlined operations, and transparent communication

Costco culture and strategy are aligned to drive loyalty and profits

How Costco Culture and Strategy Drive Loyalty—and Profit

Everything from store layout to staffing decisions serves the company's strategy of selling more memberships.

How Abercrombie CEO Fran Horowitz Led an Astonishing Brand Reinvention

In seven years, Abercrombie went from "most hated retailer" to outperforming NVIDIA

Ferrari CEO Benedetto Vigna reduced the company's "Bureaucratic Mass Index"

Ferrari CEO Reduces the Company’s “Bureaucratic Mass Index” to Accelerate Innovation

A new CEO accelerated change by flattening the hierarchy and connecting employees to what it means to drive a Ferrari

In the Midst of Uncertainty, Shoot for the Moon

Organizations need a beckoning frontier, not just to discover new business models and revenue streams, but to renew the human spirit and fend off the crush of uncertainty.

How Satya Nadella Led Microsoft through a Corporate Turnaround

Leading a corporate turnaround at a company as large as Microsoft is a daunting challenge, but CEO Nadella focused on culture and innovation to return it to dominance

How the Amazon Planning Process Drives Success

Amazon's unique annual planning process incentivizes leaders and teams to think big while supporting cross-divisional goals

How an Extreme Offsite Led to eBay’s Turnaround

When corporate bureaucracy slows innovation, it takes unorthodox measures to break through. A secret offsite gave eBay's team the focus they needed to develop a new solution.

How NASA’s Pirate Paradigm Challenged The Status Quo

When an organization enters a hibernation period where innovation slows and bureaucracy mounts, renegades can shake everyone out of complacency.

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